Ms Au was awarded the ERB Merit Awards for Instructor in the ERB Annual Award Presentation Ceremony 2021-22 by Employees Retraining Board in recognition of her achievement.

Ms Au possesses extensive experience in the florist industry and training. She has also obtained a number of professional qualifications recognized by international training bodies. She proactively contacts with the industry to master the latest information of florist industry and ensure that the teaching content can meet the operational needs of the industry. Trainees can further master the latest information and relevant skills which can strengthen their confidence to enter the industry and maximize the effectiveness of vocational and professional education training.

Ms Au will first identify the different learning styles of the trainees when she delivers lessons and adjust the teaching methods according to the differences of the trainees' learning ability, so as to respond to the individual needs of the trainees in learning. When conducting internships with larger productions or complex skills, she will evenly distribute the groups based on the learning ability of the students, so that trainees with higher capability can help and lead trainees with less capability to achieve a win-win situation through interactive learning.

Mr TONG was awarded the ERB Outstanding Awards for Instructor in the ERB Annual Award Presentation Ceremony 2019-20 by Employees Retraining Board in 2020 in recognition of his achievement.

Mr TONG possesses extensive experience in the coffee industry and training. He has also obtained a number of professional qualifications recognized by international training bodies, including assessor of Specialty Coffee Association and City and Guilds. He is not only familiar with various coffee making skills and standard requirements of equipment, but also the coffee culture and industry development. He can elaborate the content thoroughly by using a holistic and integrated approach, imparting his valuable experience which can enhance students’ learning motivation to achieve the learning outcome.

Mr TONG excels in adopting enlightened and relaxed teaching approach in training. By encouraging trainees to attempt and interact with each other, he can better understand their learning progress such that he can offer suitable guidance and assistance. Pleasant and harmonious classroom atmosphere is always built up by his excellent relationship with students.